1: How to Contact MMO MOTORSPORT?

Please send an email to MMO MOTORSPORT at info@mmomotorsport.com and state your concerns. If you have already placed an order, please include the order number and your questions. MMO MOTORSPORT Customer Experience Specialists are standing by to assist you.

• To cancel an order or change order information, please contact MMO MOTORSPORT before the order gets shipped out.

2: How Long Does It Take to Ship My Order?

Orders are usually processed within 48 hours after payment is cleared. Orders placed on weekends and holidays will be processed on the next business day.

If you don't receive any shipping confirmation within the usual handling time, please send an email with your order number to our customer service at info@mmomotorsport.com for assistance.

3: What Payment Methods Are Accepted by MMO MOTORSPORT?

We accept PayPal and Credit Cards.

4: How to Track Order Shipping Information?

• For shipments via UPS, DX-EXPRESS, UK-HERMES, EMS, and other well-known services, buyers can track their package on the respective official sites using the tracking code provided. Alternatively, visit 17track.net for shipping information.
• For EMS shipments, tracking may sometimes be delayed. If you cannot find any valid tracking information, please feel free to contact us!

5: Damaged/Defective Item Received?

If you receive a product in damaged or defective condition, please contact MMO MOTORSPORT for a replacement or refund immediately. Do not attempt to install or return a damaged part on your vehicle.

Important Notes:

• Retain the damaged item, packaging, and all contents until the claim is confirmed and resolved.
• Pictures Required:
  1. A complete and clear picture of the shipping label on the package box
  2. A complete and clear picture of the package box
  3. A complete and clear picture of the product, including the full view and the damaged area of the product

Please report damage within 3-7 days and defective items within 30 days of product delivery. Otherwise, MMO MOTORSPORT cannot provide a replacement or refund for those orders.

6: Product with Fitment Questions

If the product does not seem to fit your vehicle, please contact us with the following information by sending an email to info@mmomotorsport.com:

• The specific model of your car and a picture of the placement where the product needs to be installed.
• A picture of the shipping labels on the package box.
• A picture showing a full view comparing the product and the bodyline of your car where the product needs to be installed. Please also include detailed pictures of the non-fitting area.

Our Customer Care Specialists will help you determine if the fitment issue is caused by the product or if you ordered the wrong item for your car.

Fitment Issues in Two Situations:

• A: If buyers find the item doesn't fit their car, but that car model is listed in the fitment range on our product page, we will provide a return and exchange or return and refund. The return shipping cost is covered by MMO MOTORSPORT.
• B: If a customer orders the wrong product for their vehicle, we can authorize a non-defective return and exchange or refund. The return shipping cost is the customer's responsibility if the product and package are in new and good condition.

Please contact us with any fitment issues within 30 days of item delivery.